Effective Date: 1-08-2026
At THE CAR GUYS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.
Information We Collect
When you place an order, contact us, or use our website, we may collect:
How We Use Your Information
We use your information to:
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Process and verify your orders.
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Confirm payment before dispatching products.
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Deliver your orders.
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Respond to customer inquiries.
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Process returns and refunds.
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Improve our products and services.
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Prevent fraud and unauthorized transactions.
Payment Verification
As all orders require advance payment, customers may be asked to provide proof of payment (such as a payment screenshot). Orders are processed only after successful payment verification.
Information Sharing
We do not sell or rent your personal information.
Your information may only be shared with:
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Courier and logistics partners for delivery.
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Payment service providers.
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Government authorities where legally required.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Cookies
Our website may use cookies to improve your browsing experience and analyze website traffic.
Your Rights
You may request to:
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Access your personal information.
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Correct inaccurate information.
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Request deletion of your data where legally applicable.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us through the contact information available on our website.
