Effective Date: 01-08-2026
Thank you for shopping with THE CAR GUYS.
All orders are processed only after full payment has been successfully received and verified.
Orders with pending or unverified payments will not be dispatched.
Estimated delivery times are:
Small Items: 1–4 business days.
Large Items: 5–7 business days.
Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Shipping charges, if applicable, will be displayed during checkout.
Once your order has been dispatched, tracking information will be provided whenever available.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses or contact details.
Although we strive to deliver within the estimated timeframe, THE CAR GUYS shall not be held liable for delays caused by courier companies or circumstances beyond our control.
If your package appears visibly damaged upon delivery, please notify us immediately and report the issue within 3 calendar days of receiving the order.